Privacy Policy

About Us

We are Bossliving

Registered company number: 09406943.

Registered address: 35 (Ground floor) Faircharm Trading Estate Evylyn drive Leicester LE3 2BU.

Our website address is: https://www.bossliving.co.uk. 

 

What personal data we collect and why we collect it

We Collect

Data is collected to allow us to carry out your order, handle queries you might have about your order and be able to keep you updated about your order. This information is provided by you the customer. We have several cookies on the site to allow the site to function as a store. These cookies store information about the users current session regarding products viewed and products places in the cart. We also have some additional cookies which we use to track analytical data to help improve user experience and the effectiveness of our campaigns

Contact forms

We use a form to collect data from customers regarding order details.

We collect:

This information is provided by you the customer. 

 

Cookies

Our cookie policy can be found here: https://www.bossliving.co.uk/cookies-policy/ 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our analytical site data is collected via Google Analytics customers are given the options to accept or decline these via the sub-banner when they visit the page.

Who we share your data with

We share your data with courier companies, appropriate to the level that is required to allow your order to reach you. Couriers we commonly use are DPD, TNT, Parcel Force, Pallet ways, Geodis. Contact us for information on the courier used for your order.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Data relating to orders are kept for a period of up to ten years. This is to enable us to verify purchases warrantees and enable our customer service to help with any order queries you may have.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 
 

Contact information

If you have any privacy questions, queries requests or complaints please contact us on:

Simon 

info@bossliving.co.uk

 
 

Additional information

How we protect your data

We train our staff to handle personal data in a way that ensures best practices to keeping personal data secure. 

What data breach procedures we have in place

We have internal procedures to manage and provide appropriate information in regards to any data breach and parties it may effect.

What third parties we receive data from

We receive third party data from google to track analytical data and campaign success.

 
 

WooCommerce

We collect information about you during the checkout process on our store using WooCommerce.

What we collect and store

While you visit our site, we’ll track:

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Our team members have access to this information to help fulfill orders, process refunds and support you.

What data is collected

Information shared with a payment provider to process payments includes: